Pink Bow Placemat

Contact:

• Email: info@newpaperhouse.com
• Monday – Friday | 9am – 2:30 pm CST

**Please note that computer monitors, printers, and cellular phones can display and print colors differently. Thus, colors can vary from viewing online (computer, phone, etc.) to the final printed product.

To place your order:

• Choose your order quantity and custom selections, including upgrades. Available options are listed on each product page.
• Be sure to request any additional changes and customization you would like to make in the Personalization text box for custom details found below the quantity drop-down menu. Cards can be tailored to meet your event details and vision. This includes changing wording, colors, fonts, etc. Color and font charts are available in the CUSTOM ORDERS  section of our website.
• After your selections are made and purchased, we will send you an email proof for approval in 2-5 business days.
• Business hours are Monday – Friday, 9am – 2:30pm CST.
• Once you have approved your proof, your order will go into production.  The printer runs 2-4 business days. Then shipping takes 1-3 business days. **THIS DOES NOT INCLUDE CUPS & NAPKINS
• Please note printing timeline can run longer during peak holiday season. 

Double Sided Printing:

• Double sided printing is available at no extra fee. 

New Paper House Logo:

• Please note that a small logo including www.newpaperhouse.com will appear on the back on your cards. The logo is small and subtle, to not distract from your finished product. You can see this in product images.

How many revisions are included with my purchase?

• Your purchase includes two rounds of revisions. Additional revisions are $5 each. You will receive a link to pay for the additional charge if applied. Orders will not ship until payments have been received. 

Rush Fee for Printing:

• Rush printing is available from the printer for $45. Please keep in mind this is not rush shipping and only elevates your product(s) priority with the printer. Rush orders will be shipped within 1-3 business days upon receipt the client’s email approval of their proof. Business days and hours are Monday – Friday 9am-2:30pm CST.
• Premium paper is NOT available for rush printing. Rush printing during the Holiday season can take 2-3 days or at times be unavailable. If it is unavailable, we will notify you after your purchase and you will be refunded the rush fee. All Rush printing orders must be confirmed by 10am. If received after 10am, they will go into the next business day.

 Do you accept returns?

• All of our products are semi to fully customizable. For this reason, products cannot be returned unless a mistake was made by the printer. Please be sure to review your proof very carefully for any errors in your customizable information (spelling of names, times, dates etc.). However, if an error is made by the printer, please contact us promptly. 

 Custom Order Information

• Please provide your event details and information using the Custom Order Form found on the top of the homepage and we will be in touch.
• Please note for custom orders that contain artwork from scratch there is a $100 minimum order. The minimum order can include cards and any extras such as tags, invitations, etc with the design.

 Order Shipping & Pickup

• Please see shipping and returns section under this menu for more shipping details.  
• LOCAL PICKUP is available to residents of Covington, Louisiana and the surrounding area for certain items. Please select “LOCAL PICKUP” as your shipping option when checking out. Items will be available for pickup within 1-2 weeks of ordering.
• SHIPPING takes 1-3 Business Days 

FAQ'S- FREQUENTLY ASKED QUESTIONS

DO YOU OFFER FULLY CUSTOM PRODUCT DESIGNS?